Usually we "http://www.kismatbhai.com" ships all orders within 24-48 hours but in some cases your order may be delay due to non-stock or bad weather conditions. Also if you order heavy weighted product like dish antenna then we may take 3-5 days for shipping and 15-20 days for delivery.
We ships order by using Indian speed post / Maruti Air couriers. Once order will be ship, you will be informing by email with courier tracking information. We will ship as per service availability, we can not accept your customer choice on courier services.
Usually our all orders deliver within 5-7 business days. But in some locations this time may be 10-15 days due to service area. For Heavy weighted orders you have to weight till 15-20 days or more. You can wait or can keep in touch with our customer service for real status of your order.
We can use any courier for your area as per service availability, we cannot accept request for other couriers.
If you have received wrong or incorrect item by us then you have to inform us within 24 hours, after that we can not work on your any complaint.
Shipping by VRL :
- If you select VRL Logistic for high weighted orders then :
- We will charge minimum forwarding and packing charges Rs.300-500 to send your parcel / order to VRL branch.
- It will be dispatch to your place, then you will be reponsible to pickup parcel from VRL branch, Also you have to pay Shipping charges.
- we will send your parcel as To-Pay basis ( Shipping charges as COD).
- If you don't have VRL branch near by your home or location then don't select VRL while placing orders.
- You also have to hire your transport after pickup item from VRL branch, it may caused inconvenience to you. So remember it.
- We have added VRL for our dealers who order our products in Bulk and they want to save courier charges.
- By selecting T&C you are agree with these shipping terms